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Warranty
REFURBISHED HEARING DEVICES
Refurbished Hearing Devices – Important Information
Our refurbished hearing devices offer a cost-effective way to access premium hearing technology.
These devices are pre-owned (second-hand) and have either been donated or traded in by previous clients. Once received, all devices are returned to the manufacturer where they undergo a full refurbishment process, including replacement of all internal and external components.
Each set includes:
• 2 × refurbished hearing aids – Charger if Required
• 2 × new receivers
• A selection of domes (based on your needs)
• 12-month manufacturer’s warranty
Purchase Options:
Option 1 – Devices Only (Supply Only)
You can purchase the hearing aids as a standalone product.
• No programming or fitting is included
• We strongly recommend that you see a qualified hearing care professional to have the devices programmed to your audiogram and individual hearing needs
Option 2 – Pre-Configured
If you provide a current audiogram, we can pre-program the devices for you.
• Initial programming based on your audiogram
• Includes 2 in house appointments for adjustments
• No ongoing clinical services included
Important Notes
• These devices are refurbished and not brand new
• Suitability may vary depending on your hearing loss and ear health
• These are sold as a non-refundable item, so please ensure this is the right option for you before purchasing
• While we can assist with initial setup (if selected), these devices are not a substitute for ongoing clinical care
If you’re unsure whether refurbished devices are right for you, we recommend booking an appointment with a hearing care professional for personalised advice.
Product Description
Welcome to the Vivante experience – built to help you live life to the fullest, and enjoy all the sounds that come with it.
The Vivante platform has Unitron’s best sound performance yet, delivering the sounds of the good life no matter where you are off to next by automatically adjusting to your lifestyle.
New features:
- Integra OS – evolved to include a new 8th listening environment – conversation in loud noise.
- HyperFocus – improves signal-to-noise ratio (SNR) for face-to-face conversations in loud noise environments.
- 360 conversation in car manual program – automatically focuses on speech, regardless of where passengers are sitting.
Designed to be stylish and discreet
The expanded style offering on Vivante platform provides you with more choices to match your preferences and lifestyles.
Available styles:
- Moxi V-312 – Smallest RIC with direct connectivity
- Moxi V-R – Unitron’s smallest rechargeable RIC with direct connectivity
- Moxi V-RT – Rechargeable RIC with telecoil and direct connectivity
- Moxi V-RS – Sleekest rechargeable RIC with direct connectivity
- Stride V-PR – Rechargeable power BTE with direct connectivity
Life is about connections
Thanks to Made For All compatibility, you can conveniently stream phone calls and other media like music, podcasts and digital assistants right to your hearing aids, easily controlling them with just a tap. Plus, you can seamlessly switch between two actively connected Bluetooth devices.
Enjoy a truly personalised hearing experience using the Remote Plus app.
| Features | Premium (V9) | Advance (V7) | Standard (V5) |
|---|---|---|---|
| Integra OS | • | • | • |
| Channels | 20 | 20 | 16 |
| Listening Environments | 8 | 6 | 4 |
| AutoFocus 360 | • | – | – |
| 360 conversation in car | • | – | – |
| Conversation in a crowd | • | – | – |
| AutoFocus | – | • | – |
| Hyperfocus | • | • | – |
| Dynamic Noise Reduction | • | • | – |
| Music | • | • | – |
| Soft Speech Lift | • | • | • |
| Tinnitus Masker | • | • | • |
| Tap Control (R & RT models) | • | • | • |
| Direct Streaming | • | • | • |
| Bluetooth/Wireless | • | • | • |
For more information, visit https://www.unitron.com/uk/en_gb/platforms/vivante.html.
Specification
REFURBISHED HEARING DEVICES
| Channels | 20 |
| Style: | Receiver-in-Canal |
| Battery: | Lithium-ion |
| Rechargeable: | Yes |
| Telecoil: | Yes |
| Bluetooth / Wireless: | Yes |
| Direct Streaming: | Yes |
| iPhone App &Android App: | Yes |
| IP Rating: | IP68 |
| Manufacturer Warranty: | 3 years |
Shipping
Do You Offer Free Delivery?
All local Australian orders over AU$100 (in a single transaction) come with free local delivery.
Do You Offer Quick Delivery?
For standard hearing aids that are in stock, delivery typically takes 7-10 business days from the time your order is processed.
For custom hearing aids, please allow additional time for delivery, as these devices are made to order. Production and shipping may take 3-4 weeks, depending on the manufacturer.
FAQs
Is Moxi V-RT rechargeable?
Yes, Moxi V-RT is rechargeable.
What does RT mean?
RT means the device is rechargeable with telecoil.
What accessories are compatible with Moxi V-RT?
- Unitron TV Connector
- Unitron PartnerMic
- Unitron Remote Control
- RogerDirect
Which app is compatible with the Moxi V-RT?
- Remote Plus app
Which charger is compatible with the Moxi V-RT?
- Unitron Moxi V-R/RT Charger